LESSON’S APOLOGIZING IN THE RESERVATION SYSTEM

You are attending regularly some of Malovani a Kresleni´s course, but it is not possible for you to come for one or more our classes? Apologize your absence and compensate it in another term. It is really simple.

How the absence of the lessons works?

We always write down your presence at semestral course to our paper reception book which we keep at our reception. So it is necessary every time when you come to our studio course to sing up and we will write down cross  to this book. In the case that you apologize your absence we will wrote down OML.  If you do not come to your class and do not apologize for you absence unfortunately it will be not possible to compensate your missing lesson.  If you do not make it to attend course, you should let us know in advance.

We created for you Apologizing in boxing system so you could apologize your lesson comfortably from your home or during your working duties. It really takes only a few clicks. You can find Manual on the bottom of this site. In the booking system you will find overview of your classes. Thus, you will find easily what amount of lessons you have in front of you until the end of the semester.

 

If you are without internet connection just call or send us a message to telephone number +420 777 422 022 and our assistants will apologize you from the class.

 

Another option is also to stop by in our studio and apologize in person.

How the replacement of lessons works?

Your class is apologized and now you want to settle your compensation? With no hesitation you can ask our colleagues Lenka and Monika in the reception and they will help you find the best solution for your compensation. You will enter the course in which there is not so many students and lector have opportunity to give you full attention.

Please, pay attention and accomplish your replacement of the lesson till the end of your semester. For example if you attend  course in winter semester in 2017/2018, which last from 11th of September to 10th of February, your last chance to replace your class is just on 10th February. Be careful also about fact that not all courses ends in the same week!

In the day of the replacement we will cross off your justification and write down the date for your compensation.

Is the replacement of lessons possible in every course?

Replacement of the class is possible in every course, which is actual for semester and last for two or more dates. So your apologized Drawing and painting class from Monday at 10.00 you can compensate for example on Wednesday´s Drawing and painting class at 20.00 or at another free courses of Drawing and painting.

In a case of attending course which is held only once – for example Course of Fashion design and illustration – replacement will be possible probably at the end of the semester when we add one more alternative lesson.  Another option is to chat with our employees and they will recommend you which course from our program is the closest to yours, when it comes to content and you could complete replacement there.

If I attend course which last 3 hours, could I compansate my course in the 2 hour´s lesson?

It is necessary to always replace 3 hours course in another course which last 3 hours. Also we will recommend you to replace 2 hours class in another course which lasts 2 hours. Only in rare situations and preceding agreement we could allow you to replace 3 hour class to 2 hours class and vice versa. In this case we will compare the prizes of apologized class and alternative class.

I will not be able to attend more than one incoming lectures. What should I do in this case?

You will go on the long business trip or you are ill for a long time. You know that you cannot replace all your missed courses till the end of semester. So just let us know in advance and for sure we will think about the best solution and you will not lose your classes.

What if I am not able to compensate my missing lessons till the end of semester?

If you did not manage to replace all your missed classes till the end of semester, it is possible before, the end of your course, make a transaction of 2 apologized classes to next semester. This transaction is not runned automatically so you should contact our assistants Lenka and Monika or another colleague in reception. In our reception book we will highlight your transferred classes with pink marker and transaction will be also logged in our booking system.

Your transferred classes could be added /for example 19 +2 classes/ or it could be transformed to ´´credit´´. This credit will be removed from you membership fee in the next semester.  Unfortunately it is not possible to give you back money or use them to attend one day workshops.

What more I should know?

Student could apologize in booking system only the nearest lesson, at least on the day of course. If you need to apologize more classes at the same time /for example because of holiday/ you should ask our colleagues at reception or our assistants Lenka and Monika.

CONTACT

You could contact assistants of our director - Lenka and Monika – by email lenka@malovanikresleni.cz monika@malovanikresleni.cz
or by telefone number +420 777 422 022.

 

How to apologize your lesson in reservation system?

  • type to your browser: www.rs.malovanikresleni.cz
  • log in: 

    email: your email
    password: 111111 (can be changed)
     
  • after logging find Přihlášené kurzy in the main bar and click on them
  • new window will open up with a choice to apologize Přihlášené kurzy or Přihlášené workshopy
  • after clicking on Přihlášené kurzy and the correct term (e.g. zima 2015) will show your course
  • click on the whole box
  • there will be newly opened window, in the right column there are all terms of your course
  • click on: Omluvit nadcházející lekci
  • now is your lesson excused
  • compensation of lesson will tick off the receptionist in the day when you replace the excused lesson
  • apology can be cancelled by clicking on: Zrušit omluvu

Student can excuse only upcoming lesson. If you need to excuse more classes at once (e.g. due to holiday), you can ask the receptionist in the studio or director’s assistants.

Unexcused lessons forfeited and cannot be replaced. To the next semester can be dragged only 2 excused lessons, provided that the student acquires the entire course - the price of excused lessons will be deducted. Excused lessons cannot be transferred to credit and then chosen in the form of workshops.

If you have any questions please contact director’s assistants: lenka@malovanikresleni.cz / monika@malovanikresleni.cz

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